What to do in an Emergency

In an emergency dial 000 and ask for fire, police or ambulance.

When the operator answers, please give them the following essential information:

  • type of emergency
  • your house number
  • street name and nearest cross street
  • suburb
  • state
  • Melways reference (if known)

Once outside a burning property, never go back inside - wait for the fire brigade at a safe meeting place.

National Relay Service - emergency TTY number 106

The National Relay Service provides telecommunication services for people who are deaf or have a speech or hearing impairment and use a TTY (also known as teletypewriter).

The emergency number to call from a TTY is 106 and is available toll free, 24 hours a day, 365 days a year.

Back to top
Facts and Features
Safety Tip

The Australasian Fire and Emergency Services Authority Council (AFAC) recommends monthly testing of smoke alarms to ensure they are working correctly.

Its True

Only working Smoke Alarms save lives.

Dial 000 for emergency